Contact information

How can we help?

Game Online Support

Thank you for your support at Game Online.
Please can we ask that you email any queries to info@game.co.za and we will aim to respond on the same business day.

For any Online support queries you can call Game Online Support : 0861 426 333

We also have Game WhatsApp Support: 060 020 0693 for customer self-service. You can load this number onto your Whatsapp contacts and say Hi! for features such as “Explore Credit Services” and “Get Assistance”.

A few tips to assist you:

• Any challenges with payment via Credit Card or Instant EFT please contact our Game Online Support team on 0861 426 333
   
• If you have placed a TV order and need to supply your ID copy in order to release the order, please send this to info@game.co.za with your order number in the subject line
• For any other queries call Game Online Support: 0861 426 333
• Open: 8am-7pm weekdays; Saturdays 8am-12pm; Sundays & Public Holidays Closed

General Game Customer Support
Customer Call Centre:  0861 GAME CARE (0861 4263 2273)
Game WhatsApp Chatbot : 060 020 0693
Open: 8am-7pm weekdays: Saturdays 9am–4pm : Sundays & Public Holidays 9am–1pm; Christmas Closed
Customer Service Email: info@game.co.za
 
Game Sure Extended Warranty: 0800 333 383 / 0800 004 445
Open: 8am-4:30pm weekdays: Saturdays, Sundays  & Public Holidays Closed
Game Store Card / RCS Enquiries: 0861 0022 33
Game Store Card / RCS Email: contactus@rcsgroup.co.za
Vodacom Contracts Call Centre: 082 111
 
Massdiscounters (Game Head Office)
Massmart House, 16 Peltier Drive, Sunninghill Ext. 6, Sandton, 2157